Understanding Our Dedicated Server Management Levels

At Servers Depot, we provide three levels of server management to ensure your dedicated servers run smoothly, securely, and efficiently. In addition to our hardware and network support, we offer Basic Management, Standard Management, and Advanced Management, each designed to fit different needs and technical expertise levels.

1. Basic Management

Ideal for customers who prefer to manage most aspects of their server while still benefiting from proactive maintenance and essential monitoring.

Features:

• 24/7 Hardware and Network Monitoring: We continuously monitor server hardware and network connectivity for potential issues.
• Basic OS Updates & Security Patches: Periodic application of critical OS security updates to maintain stability.
• Log Monitoring for Critical Alerts: We scan logs for hardware failures and key security threats.
• Basic Troubleshooting Support: Limited assistance for OS-related issues.

Who is it for?

• Businesses with in-house IT teams.
• Customers who want full control but need a backup safety net.
• Those requiring minimal assistance beyond essential maintenance.

2. Standard Management

A balanced solution for businesses that require regular maintenance, security updates, and some level of technical assistance but still want some control over server configurations.

Features:

• All Basic Management Features Included.
• Proactive Security Updates & Patching: More frequent updates to prevent vulnerabilities.
• Performance Optimization: Assistance in tuning server settings for better speed and efficiency.
• Firewall & Security Configuration: Initial setup and ongoing optimizations to keep your server secure.
• Backup Configuration Assistance: Help setting up automated backups (local or cloud-based).
• Application Support (Limited Scope): Assistance with installation and configuration of supported applications.

Who is it for?

• Businesses without a full-time IT team but still require performance and security oversight.
• Clients who want proactive assistance without losing full control.
• Websites and applications with moderate traffic that need consistent monitoring.

3. Advanced Management

A fully managed solution for businesses that need expert-level support, monitoring, and hands-off server management.

Features:

• All Standard Management Features Included.
• 24/7 Proactive Monitoring & Issue Resolution: Our team takes action when issues arise, often before you notice them.
• Advanced Security Hardening: Comprehensive security measures, including malware scanning, intrusion detection, and DDoS mitigation.
• Database Optimization & Support: Performance tuning and troubleshooting for MySQL, PostgreSQL, or other databases.
• Custom Software & Configuration Assistance: Tailored server setups and optimizations based on your needs.
• Disaster Recovery Assistance: Full support in case of server failures, including restoration and failover configurations.
• Regular Performance Audits: Periodic deep analysis to ensure the best possible performance.

Who is it for?

• High-traffic websites, eCommerce platforms, and enterprises that need reliability and expert management.
• Clients who prefer a fully managed hosting experience with minimal technical involvement.
• Businesses requiring advanced security, performance tuning, and round-the-clock monitoring.

Choosing the Right Management Level

Your choice depends on how much control you want over your server and the level of technical expertise you have. If you're unsure which plan suits you best, our team is always available to discuss your requirements and recommend the ideal solution.

For more details or to upgrade your server management plan, feel free to contact our support team.